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Online Certified Administrative Professional Training

Contact Info

Location: Online

Become a Certified Administrative Professional

As business culture evolves, so do the roles and responsibilities of administrative professionals. Many administrative professionals today give themselves a competitive edge by earning a nationally recognized CAP certification. This 100% online course will help you gain the technical skills and knowledge needed to earn this valuable industry credential.

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Job Outlook for Administrative Professionals

The Bureau of Labor Statistics states that the most recent median annual wage for administrative assistants was $39,850.

Among the Office and Administrative Support Occupations listed by the US Bureau of Labor Statistics (BLS), those that require specialized skills offer the highest levels of pay and future opportunities.

Are You a Military Service Member or Spouse?

If so, you might be eligible for funding opportunities such as MyCAA and Army Credentialing Assistance.

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Certified Admin Professional FAQs

No. However, as the modern office shifts to becoming more technology driven, having formal training is key to advancing your skillset and staying ahead of the curve. Employers want candidates that can hit the ground running in their organization without further training, which certification proves.

CAP is an assessment-based certification for office and administrative professionals. As an industry-recognized certification, it designates that you understand the duties, responsibilities and knowledge required of an administrative professional in today’s workplace.

To be eligible for the CAP exam, candidates must meet the following requirements:

  • No College Degree – 4 years of relevant work experience 
  • Associates Degree – 3 years of relevant work experience 
  • Bachelor’s Degree – 2 years of relevant work experience

Relevant work experience includes typical duties for office and administrative professionals including:

  • Conducting business communication, including emails and memos
  • Overseeing office functions and record keeping
  • Managing projects, budgets and meeting schedules
  • Coordinating between staff and clients

Course Information

Course Objectives

  • Prepare to take the Certified Administrative Professional (CAP) 
  • Master the CAP body of knowledge
  • Understand administrative fundamentals including financial responsibilities and project management

Prerequisites & Requirements

There are no prerequisites to take this course.

  • Organizational Communication (part 1)
    Communication essentials; interacting with stakeholders and teams
  • Organizational Communication (part 2)
    Organizational structure and systems; networking, interpersonal interactions and public speaking
  • Business Writing and Document Production
    Business writing; publishing web documents, hard-copy documents, and meeting minutes
  • Technology and Information Distribution
    Researching, gathering, compiling, and analyzing data and information; networks for information distribution and maintaining, backing-up, and storing data
  • Office and Records Management
    The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office
  • Event and Project Management
    Event and travel management: coordinating virtual meetings; project management, time management and negotiations
  • Human Resources
    Human resources functions, duties, and processes; employee files, records and training
  • Financial Functions
    Organizational finance: budgeting, financial statements, and financial transactions; banking process and the bank statement reconciliation process
  • Workplace Behaviors
    Goal setting and creativity; problem solving, decision making and time management
  • Becoming an Administrative Assistant and Advancing Your Career
    Job duties, responsibilities and personal characteristics of administrative assistants

Instructor

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.